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?? Help ??To get the most out of browsing the website, we suggest you look at the guidance below. |
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Headings on this page :
Drop-down menus
- The site works best if you navigate using the drop-down menus.
These use JavaScript.
Most people have JavaScript enabled. But if you don't, you need to
activate JavaScript. See Navigation section below for details.There are two types of information on this Help page :
We've indicated which sections are only 'general information' - for instance by using a different background colour - this panel is an example.
Also each of these general sections has a green heading as follows :
[general information]
We've placed most of these sections at the ends of each topic, or near the bottom of the page.
Please forgive us if (at times) we seem to be spelling out the blindingly obvious.

Most text on the site is single-column, with a simple layout. Therefore the site is best viewed at lower resolutions - either :
At the lowest resolution (640 x 480) usually you will need to use the full width of the screen to view the full width of the website (then you don't need to scroll horizontally). So if you're using a second pane (eg Search, Favorites, or History) you need to close it. Alternatively press the F11 function key.
So, we suggest you consider changing the resolution if needed (details below).
'What's my current screen resolution?'
Click the following link to find out your screen resolution setting (uses JavaScript).
To change your screen resolution in Windows :[general information]
This shouldn't require a reboot - so long as you keep to the same colour depth (eg 16 bit).

You can adjust the size of text on a website by changing the browser setting. For instance with Internet Explorer - click on , then , then select the size you prefer. The current setting is indicated (by a bullet).
If you have a scroll-wheel mouse, there's an easier way - you can adjust the text size by moving the scroll wheel while you hold down the Ctrl key.
Most browsers have a full-screen setting. With Internet Explorer or Opera, use the F11 function key to toggle it on or off. Full-screen viewing allows you to see more of the web page and less clutter (eg toolbars). Also, less scrolling is needed.
With Opera's full-screen setting you see literally only the page itself (so long as you hide the taskbar).
Ways of navigating the site :
Each of these is described below.
Most of the site's pages have drop-down menus. These are the best way of navigating the site.
To return to the drop-down menus anytime, just press the key, which takes you to the top of any page.
JavaScript (JS) is used to operate the menus. So, in order to see the menus, it's crucial that you have JavaScript enabled (ie switched on) in you browser's settings. For example, in Internet Explorer this can be done via
As far as we know, if you enable JavaScript, it doesn't pose a security risk - so long as you've followed the normal precautions for safe computing - such as :
If no JavaScript - If you don't have JavaScript enabled, you can still use the site, but navigation is less easy - you have to use the static sitemap (details below). To help you, we've also provided a few links at the top of each page, to key pages (links similar to those at the bottom of pages). These links at the top only stay visible if the drop-down menus don't appear.
Page highlighting is used to enhance the menus - in other words the page you're browsing is highlighted (with a background colour) on the menu. This allows you to see where you are in the menu structure. If the page appears more than once on the menus, all the instances are highlighted - eg links to the 'What's new' page.
Status bar - On some menu items we've used the status bar at the bottom left of the screen to display more information (instead of it just displaying the page's filename).
Tooltips - With a few menu items, a tooltip text box appears next to the item (after a short delay). This too provides more information.
Links to sections of pages - Most items on the menus are complete pages. However, a few take you to sections of pages (eg 'Help').
Completeness - Almost all the site's pages have an item on the menus.
Duplication - A few items appear more than once on the menus (such as "Our aims" and "What's new").
Development - We continue to experiment with the menus and welcome your views.
Our thanks to Milonic
Solutions Limited
- suppliers of the menu software.
What's it look like?
It has a similar format to sitemaps on other websites - it's a bulleted list of the web pages on the site, in a logical order, with groups of items progressively indented to show the structure. It resembles the table of contents (ToC) of a book. Each item has a link.
On our site, the sitemap is an exact replica of the items on the drop-down menus, and it's in the same order - but it's arranged in a single-column list.
Why use the sitemap?
Generally, when navigating the site, it's preferable to use the drop-down menus (and the cross-referencing links within the text of each page).
However, we've included the sitemap for three reasons :
The two versions of the sitemap
The website provides two (slightly different) versions of the sitemap :
Accessing the popup sitemap
The sitemap window
The popup sitemap window is a 'reduced' browser display - there's no toolbars
etc at the top.
However, the static sitemap window is a normal browser display.
1. Printing the sitemap - You may find it helpful to print out the sitemap (it uses around 4 pages of A4). It's best to print the popup sitemap (rather than the static sitemap) - this ensures it's 100% up-to-date. To print it, right-click on any blank/whitespace part of the sitemap panel, then choose 'Print' from the menu that appears.
2. Using either version of the sitemap to imitate 'frames' for navigation (optional)
Introduction - A few websites still use 'frames'. These make navigation easier (using a list of links in a tall, narrow left-hand panel). However, they have disadvantages and nowadays are 'deprecated' - in other words, frowned upon. We describe below a neat way you can use the Sitemap to imitate frames. This gives you the best of both worlds - the navigation advantages, but without any of the disadvantages. Follow the instructions below.
Instructions - Once you've called up either version of the sitemap, clicking on any of its links will open the chosen page in the other (parent) browser window. This allows you to imitate web page frames as follows :
| Sitemap window =list of links (scrolls) |
main (parent) window |
3. Using the sitemap if you haven't got JavaScript enabled
Over 90% of computer users have JavaScript enabled. So most people can ignore this section.
If you haven't got JavaScript enabled, the drop-down menus and popup sitemap won't work (as they use JavaScript).
To cope with this, we've added a 'static sitemap' to the site. This enables you to navigate the site. However, bear in mind that the static sitemap is only a snapshot file and it becomes progressively out-of-date until we next re-create/update it. It's a standard (static) HTML web page, produced by us and updated periodically, using the data in the drop-down menus.
Accessing the static sitemap: At the top of most pages there's a link to it. Note: The link is normally hidden after a few seconds by the JavaScript-powered drop-down menus. But if you haven't got JavaScript enabled, the menus won't appear - so the static sitemap link remains visible.
In addition to the usual links within the text of each page, the following links are provided :
The drop-down menus at the top of most pages : Details of these are given above.
Links - at the top of each page : These are quick links to a few key pages. However, if the drop-down menus appear successfully, they'll cover up the links at the top (after a few seconds). This is deliberate.
Links - at the bottom of each page : These are quick links to a few key pages such as the Homepage, Help and Contact us. However, generally it's best to go to the top of the page (eg just by pressing the key) and then use the comprehensive drop-down menus.
Links - the list of headings (ToC) near the top of most pages : Near the top of many pages (below the drop-down menus and the page heading) we've placed a list of the headings used on the page. This is like a Table of Contents (ToC) for the page. Many of them have links to the headings themselves.
Links - External
versus Internal :
Note - In some cases, where we mention another website (such as the Charity Commission) and give a link, it doesn't have a red double-arrow. This is because it's an internal link - it doesn't go directly to that website, but goes to another part of our site where we give further information on that organisation (including an external link).
Exceptions - We've not used red double-arrows on the following pages or sections :
Links - Style :
Image links : We've added only a few links on images.
Links - understanding the information on the status bar :[general information]
If the status bar is visible in your browser, it tells you where each link will take you.
The status bar is usually at the bottom of the screen, above the taskbar. If it's not visible, you can configure the browser to display it.
When your mouse pointer hovers over a link, the status bar will display the name of the target ('http: //www' etc). Typical examples are listed below (we've added bold for clarity) :
The explanations above also apply to the information in a browser's address bar (which is usually above the main window).
Links - opening in a new (second) window :[general information]
A site search facility is included - provided by www.picosearch.com
:
Searching a single page :[general information]
Most browsers allow you to search an individual page. For example with Internet Explorer use: (or just press Ctrl-F).
Searching using 'Hilitext' :[general information]
'Hilitext' is a small utility produced by Fanix - an Australian software publisher located in Brisbane.
The program makes navigation and searching easier, especially when you use its wildcards ('?' and '*') and Options. We've found it an indispensable program with unexpected uses.
Fanix describe Hilitext as :
" ... a text highlighting tool, which instantly highlights all occurrences of specific words, phrases etc in your web pages, e-mail messages and/or other documents at your request. It helps you seek information more quickly and hence saves you a lot of valuable searching time."
Shareware - The latest version of the program (v1.5) is shareware (expiring after 30 days unless you purchase it). It works with Windows 2000 onwards.
Freeware - Earlier versions were freeware. The last freeware version ('LFV') can still be downloaded from various sites on the Net - for example page 12 of 321download.com . It's version 1.1, dated 2001. It works with Windows 98 onwards.
Most browsers include an option to display a History panel - typically on the left of the screen. This lists the pages visited for each website, and includes links to them. To display (or hide) the History panel in Internet Explorer, select (or just press Ctrl-H).


A scroll-wheel mouse makes navigation much easier and quicker. It means you don't need to use the right-hand vertical scroll bar so much. Preferably get an optical mouse (not a mechanical one).
Incidentally, the vertical scroll bar on the right-hand side is useful in giving you an idea of how far down you are in a long page.
Don't forget keyboard shortcuts. For example in most browsers :
Opera has useful features for aiding navigation which are not available in Internet Explorer. For example, the two links options :
Programs such as Firefox also offer useful enhancements.

Most of the site uses a simple design and standard, well-established software, components, fonts and the like. This should maximise compatibility with different types of computers and browsers. Tell us if you get any problems.
We haven't used: frames, Flash, video, blinking text, unreasonably small font sizes.
There's an animated image and one sound.
We use :
Browsing with Netscape - We haven't tested the site with Netscape. We anticipate there will be some problems with the site using Netscape - eg alignment, tables.
JavaScript - The drop-down menus
(details above) use JavaScript. So, to see the site
properly, you need to ensure that (a) you use a browser which is
compatible with JavaScript, and (b) your browser options are configured
so that JavaScript is enabled. According to ![]()
Pages - the filename, title and heading :[general information]
Bear in mind these are different :
Please see the About images page.

When last counted; figures approximate :
Printer-friendly pages - Most of the site's pages
are printer-friendly. Their full width should print out (although page breaks
will be random).
Not so Printer-friendly pages - There are a few such pages. Two reasons for this are :
If you print these pages with your usual printer settings, the right-hand margin may be missing.
One way of solving this problem is to tell your printer to output in landscape (horizontal) format rather than the default format of portrait (vertical).
More on printing :[general information]
Print Preview - To display a print preview (in Internet Explorer), click then click .
Selecting pages - When printing, remember you can select individual A4 "print" pages to print, without having to print all the web page. You can select the appropriate ones by using first - this will minimise printing costs.
Copy-and-paste to a word processor - In some cases this is a useful alternative to printing out via your browser. Do it as follows :
This allows you to modify page breaks and headers/footers.
There are one or two documents on the site in Adobe Acrobat PDF format. They have a "pdf" file extension - eg "report.pdf". You can view these while on the site and/or download them.
To view Acrobat files, you need to have the Acrobat
reader program installed on your computer. The program is free. It's on the
cover disks (CDs/DVDs) of many monthly computer magazines, and also can be
downloaded from
Adobe's website
.
To download Acrobat files :
There are some files on the site in Microsoft Word format.
These have a file extension of "doc" - eg "charities.doc".
For more on this (downloading and/or viewing), see the MS Word for Windows help page.
After visiting a website, usually you can still view it when offline.
You can view it offline in two ways :
Saving pages (permanent) :Notes
The examples above assume your browser is Internet Explorer.
Browsing offline reduces your phone bill if you're using metered (pay-as-you-go) Internet.
Note: There are no red double-arrow symbols
next to the external links below.
Related pages on CharityBags website :
Help (with using the website)
Help - What's my screen resolution?
AbilityNet
www.abilitynet.org.uk
National charity helping disabled people use computers and the Internet.
Includes information on RSI, ergonomics, eyesight issues, good website design.
Much of the website is relevant to all users.
Adobe [eg Acrobat PDF reader software
- free]
www.adobe.com
Microsoft [eg MS Word for Windows document viewer software
- free]
www.microsoft.com
Tom's Hardware
www.tomshardware.com
W3C
www.w3.org
Official website of the World Wide Web Consortium - a not-for-profit
organisation.
Establishes the standards for web design - HTML, XML, Cascading Style Sheets etc]
W3Schools
www.w3schools.com
Free information on web design and the Internet. Includes excellent interactive tutorials.
Web Design Group (WDG)
http://htmlhelp.com
On HTML- and CSS-related topics. Includes web authoring reference. High quality, respected.
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Homepage |
Popup sitemap |
? Help |
Links |
Contact us